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Shipping Methods Orders are guaranteed shipped within 5 business days (unless our website indicates we are on vacation). However, in general, orders are processed and shipped within 36 hours. Once your order has been shipped, you will receive a payment confirmation by email. We ship with the United States Postal Service. All postage costs include insurance. Shipping Schedule We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on Saturday or Sunday will be shipped the next business day. Shipping Delays We always strive for customer satisfaction, and do our best to ship your order as soon as possible. However, some shipping delays, such as weather and delivery company errors, are beyond our control. In order to ensure your order arrives promptly please review all information submitted before processing orders. Incorrectly submitted shipping information will result in additional shipping and handling charges to reship your order. Also, for your information, we are located in Florida and are subject to potential hurricane complications during hurricane season (June through November yearly). Return Policy We handle all returns on a case by case basis.
We do our best to accurately describe each item. We will accept the return of items only if they are misrepresented in the description or pictures.
You must contact us by email within 15 calendar days from the shipment date or a refund will not be granted. You have 3 business days after our return confirmation email is sent to ship back the item (if needed) and notify us with shipment date, method of shipment, and tracking number. The item must returned with original packing materials and in the condition it was received. There will be no refund granted for misunderstanding of item description or not complying with the guidelines of refunds and returns. Shipping & handling charges are non-refundable. No returns will be accepted on sale items.
A refund for the total purchase cost of item will be provided within 5 business days of our receipt of the returned item. A refund will be issued in the same manner in which original payment was made. (If you paid with Pay Pal, the refund will be through Pay Pal, if you paid with a Money Order, the refund will be with a Money Order and so on.) We strongly recommend you insure your return; we cannot be responsible for lost, damaged, or misdirected returns. In addition, we recommend you use a carrier that can provide you with proof of delivery for your protection. Before you return a purchase, please contact us by email and we will do our best to make things right.
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Shipping & Returns 
